Frequently Asked Questions

For Your Information

• Where are you located?
  Blue Ridge, Georgia - approximately 90 minutes North of Atlanta - MAP
  Many of our cabins are located on gravel roads and some one lane roads. You should not need a special vehicle,
  but we do suggest that you leave your sports car or other low sitting vehicle at home. Please check with us first
  before towing a trailer or vehicle behind your car, we will advise on accessibility.
  

• What are the amenities of the cabins?
  You will find a listing of all the amenities and a level by level description in the individual page of each cabin
  - CABIN FINDER The pictures on-line are recent photos of the individual cabins.
  What you see is really what you get!
  
  
• Do you have pet friendly cabins?
  Yes, several cabins offer the opportunity to bring your family pet , with a pet fee - We do ask that you do not
  leave your pet unattended - please leave in a crate or kennel - a pet in an unfamiliar place can be full of anxiety
  - CABIN FINDER
  
  
• Are the cabins close to one another?
  No, our cabins are all privately owned homes and are located throughout Fannin, Gilmer and Union Counties.
  
  
• Are the cabins secluded?
  All of North Georgia is growing - whether the cabin is located on a stream or has a great mountain view,
  there will be other cabins in the area, some closer than others. We can not guarantee seclusion.
  
  
• Are there age restrictions on renting a cabin?
  Yes, you must be of "legal and responsible age" so we will not rent to anyone under 21 years old.
  The person making the reservation must be one of the guests who remains with the rental party
  throughout their stay.  Parents, please do not call to rent for high school or college parties as guests will
  be asked for proof of age at time of check-in.
  
  
• How do I pay for my reservation?
  We only take credit/debit cards - Personal Visa and Personal Mastercard are the cards we accept.
  At the time you make your reservation, a credit card number is required to complete your reservation.
  Your credit card is charged the entire cost of your reservation the business day before you arrive. Holiday
  reservations are charged at least five days prior to your arrival.

• Can I make changes to my reservation?
  Yes, changes can be made to an existing reservation, changes to your reservation are very time consuming
  as they require updates to multiple systems and schedules. We will gladly make one date or cabin related
  change to your reservation free of charge. However, each additional change will result in a $35.00 fee. 
  Rescheduling is a courtesy - that has restrictions - please call the office for details.
  Excessive changes to your reservation are not permitted.
  
  
• Can I cancel my reservation?
  If you choose to cancel your reservation, you ARE CHARGED a minimum of a One-Night Rental and
  you must notify Black Bear Cabin Rentals in writing - The Cancellation Policy takes effect the
  moment that the reservation call ends. NO REASON excuses you from the Cancellation Policy.
  Addtional Cancellation Policies are explained in your Rental Agreement.
  
  
• What will I receive when making a reservation?
  After you make a reservation - you will receive(1) A Confirmation and (2) A Rental Agreement that
  needs to be either mailed or faxed back to Black Bear Cabin Rentals within 24 to 48 Hours of making
  your reservation.
  
  
• Do we offer special rates?
  We keep our rates as low as possible throughout the year. We do not raise our rates during high season or
  holidays, so we do not offer ongoing specials. There is one exception, when you rent for a week, you
  receive the seventh night free. We do realize that many of our competitors offer ongoing specials.  We can
  not match their rates. We can only say that if a "deal" looks too good to be true ....
  
  
• Is firewood provided?
  Yes, cabins having wood-burning fireplaces do furnish wood during the months of (September 15 thru May 15).
  Please be conservative in your use of the firewood, as cabins do have Central Heat and Air.
  
  
• Are hot tubs emptied before each rental?
  No, hot tubs are checked, filters are cleaned and chemicals are added after each rental, and totally emptied
  when necessary. We believe in conserving water. Our cabins are on well systems that could easily dry up
  if we are not diligent in conserving water.
  
  
• What do we need to bring?
  Your food, clothing and personal items you use on a daily basis -  the cabins provide linens and are fully equipped.
  
  
• What if we have a problem at the cabin?
  When you make a reservation you are given a 24/7 emergency number to call if you have an emergency.
  
  
• When is check-in and check-out?
   Please help our cleaning staff by following check-in (3:00 pm) and check-out (11:00 am) times - they are making
  sure your cabin is ready.
  
  
• Can I check-in to my cabin after your office is closed?
  Yes, in your confirmation there are instructions -  telling you how to check-in - after the office is closed.
  Office Hours: Monday thru Thursday 9:00 am to 5:00 pm EST and Friday 9:00 am to 6:00 pm EST
  
  
• Do we have restaurants?
  Yes, we have all the major fast food chains, and we have several good local restaurants.
  
  
• Do we have grocery stores?
  Yes, we have an Ingles, Food Lion, Super Saver, and Save-A-Lot.
  
  
• Do we have liquor by the drink in restaurants?
  No, Fannin County is a dry county. You can obtain beer and wine Monday thru Saturday at local area
  establishments.

Our log cabins are perfect for family vacations, romantic weekend getaways,
honeymoons, anniversary celebrations.

Let us help you plan your North Georgia Mountain vacation or weekend away. 
Remember - "The perfect gift - is Time Away with the Ones You Love,"
in the Blue Ridge and Appalachian Mountains of North Georgia.

We accept Master Card, Visa and Debit Cards
Rates Subject to Change Without Notice
No Deposit, Minimal Cleaning Fee
Pets Allowed in Select Cabins with Minimal Pet Fee

 

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